Cookies Policy

COOKIES POLICY

The owner of this website, space, or application (hereinafter, the «Content») informs users that it may use data storage and retrieval devices (generically referred to as “cookies”) when a user browses through the Content.

WHAT ARE COOKIES?

Cookies are files that are downloaded to your computer when accessing certain web pages, spaces, or applications, including the Content, and which store the IP address of your computer and other possible browsing data. Cookies allow, among other things, the storage and retrieval of information about a user’s or their device’s browsing habits, and can be used to recognize the user.

The Website uses Cookies to personalize and facilitate user navigation as much as possible. Cookies are associated only with an anonymous user and their computer and do not provide references that allow the user’s personal data to be deduced. The user can configure their browser to notify and reject the installation of the Cookies sent by the Website, without this affecting the user’s ability to access the contents of said website. However, please note that, in any case, the quality of operation of the Website may decrease.

Likewise, the Website may know all the services requested by users, so that it can provide or offer information suitable to the tastes and preferences of each user.

WHAT TYPES OF COOKIES EXIST?

Cookies, depending on their Permanence, can be divided into:

SESSION COOKIES: They expire when the user closes the browser.

PERSISTENT COOKIES: They expire depending on when the objective for which they serve is fulfilled (for example, so that the user remains identified in the Services) or when they are manually deleted.

Additionally, depending on their Purpose, Cookies can be classified as follows:

PERFORMANCE COOKIES: This type of Cookie remembers your preferences for the tools found in the services, so you don’t have to reconfigure the service every time you visit. For example, this type includes:

– Volume settings of video or sound players.

– Video transmission speeds that are compatible with your browser.

GEOLOCATION COOKIES: These Cookies are used to determine in which country you are when a service is requested. This Cookie is completely anonymous and is only used to help guide the content to your location.

REGISTRATION COOKIES: Registration Cookies are generated once the user has registered or subsequently opened their session, and are used to identify them in the services with the following objectives:

– Keep the user identified so that, if they close a service, the browser, or the computer and at another time or another day re-enter the service, they remain identified, thus facilitating their navigation without having to identify themselves again. This functionality can be deleted if the user presses the “log out” function, so that this Cookie is deleted and the next time the user enters the service they will have to log in to be identified.

– Check if the user is authorized to access certain services, for example, to participate in a contest.

ANALYTICAL COOKIES: Each time a User visits a service, a tool from an external provider generates an analytical Cookie on the user’s computer. This Cookie, which is only generated on the visit, will be used on future visits to the Web Services to anonymously identify the visitor. The main objectives pursued are:

– Allow anonymous identification of browsing users through the “Cookie” (identifies browsers and devices, not people) and therefore the approximate counting of the number of visitors and their trend over time.

– Identify anonymously the most visited and therefore most attractive content to users.

– Know if the user accessing is new or is repeating a visit.

– Important: Unless the user decides to register in a service on the Website, the “Cookie” will never be associated with any personal data that could identify them. These Cookies will only be used for statistical purposes that help optimize the User experience on the site.

BEHAVIORAL ADVERTISING COOKIES: This type of “Cookies” allows for the expansion of the information of the advertisements shown to each anonymous user in the Web Services. Among others, it stores the duration or frequency of viewing of advertising positions, interaction with them, or user browsing and/or sharing patterns as they help to form a profile of advertising interest. In this way, they allow advertising to be offered in line with the user’s interests.

THIRD-PARTY ADVERTISING COOKIES: In addition to the advertising managed by the Web in its Services, the Web offers its advertisers the option to serve ads through third parties (“AdServers”). In this way, these third parties can store Cookies sent from the Web Services from Users’ browsers, as well as access the data stored in them.

WHAT TYPE OF COOKIES ARE USED ON THE WEBSITE AND FOR WHAT PURPOSE?

On the one hand, the owner of this Content may use cookies for which it is not necessary to obtain users’ consent, as they are excluded from the scope of application of article 22.2 of Law 34/2002, of July 11, on information society services and electronic commerce.

Likewise, this Content uses the following cookies that require the consent of users:

Type of Cookies Who Sets the Cookie?   Purpose

Analytics             Google Analytics              Stores cookies in order to compile statistics on traffic and volume of visits to this website. By using this website, you are consenting to the processing of information about you by Google. Therefore, any rights in this regard must be exercised directly with Google.

User Session      Browser and APP             Expire when the User leaves the page or closes the browser or app, meaning they are active during the visit to the website or app and are therefore deleted from our computer upon leaving.

Social networks Facebook, Twitter, and Instagram            Each social network uses its own cookies so that you can click on Like or Share buttons.

Third-party Cookies        Google Analytics              Will collect information for statistical purposes, user usage of the Site, and for providing other services related to Website activity and other Internet services.

HOW IS CONSENT OBTAINED AND HOW ARE COOKIES REVOKED AND DELETED?

Upon entering the Content, you will receive a notice about the use of cookies in accordance with this Cookie Policy, being able to accept or reject the cookies as set forth therein.

However, you may revoke the consent given for the use of cookies at any time. To do so, the user has the option to disable cookies by modifying the settings of their browser. In the links detailed below, the user will find more information about how to manage the use of cookies and disable them to revoke consent, depending on the browser used:

Firefox: https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitiosweb

Chrome: http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647

Safari: http://support.apple.com/kb/ht1677?viewlocale=es_ES

Explorer: http://windows.microsoft.com/es-es/windows7/how-to-manage-cookies-ininternet-explorer-9

B & C Bienestar y Confort S.L thanks you for consenting to the acceptance of cookies, as this helps us obtain more precise data that allows us to improve the content and design of our web pages and applications to better suit your preferences.

BASIC INFORMATION ABOUT THE PROCESSING OF DATA RELATED TO COOKIES

Data Controller

B & C Bienestar y Confort S.L

CIF: B28764074

REGISTERED OFFICE: Calle Vía Complutense, nº 35 oficina B 28805 Alcalá de Henares, Madrid.  

Email: protecciondatos@wilcox.es

Phone: 918891155

Purpose of the processing

– Properly display the website.

– Analyze your navigation to process web traffic statistics.

– Allow the user to interact with company personnel to resolve inquiries.

– Display personalized advertising.

Legal basis for the processing

User’s consent by accepting the cookie policy.

Data retention

Some session cookies will be active only during the time you are connected to our website.

Similarly, third-party cookies will be processed only while the cookie remains active on the user’s terminal equipment, in accordance with the cookie policy identified in section «3- What cookies do we use?», with the maximum retention period being two years.

Recipients. Data communication

Data will not be disclosed to third parties, except under legal obligation, as well as data processed by cookie providers captured directly through the use of the cookie or similar device.

User rights and data for exercising them

The data protection rights of which the data subjects are holders are:

– Right to request access to personal data relating to the data subject.

– Right to rectification or erasure.

– Right to object.

– Right to request the restriction of their processing.

– Right to data portability.

Holders of the personal data obtained may exercise their rights by sending written communication to the registered office of B & C Bienestar y Confort S.L or to the email address provided for this purpose, protecciondatos@wilcox.es including in both cases a photocopy of their ID card or another equivalent identification document.

COOKIES POLICY UPDATE

We may update the Cookie Policy of our Website; therefore, we recommend that you review this policy each time you access our Website in order to be properly informed about how and for what purpose we use cookies.

The Cookies Policy was last updated on May 23, 2025.

Additional notes

Neither this website nor its legal representatives are responsible for the content or the accuracy of the privacy policies that the third parties mentioned in this cookie policy may have.

Web browsers are the tools responsible for storing cookies and from this place you must exercise your right to delete or deactivate them.

Neither this website nor its legal representatives can guarantee the correct or incorrect handling of cookies by said browsers.

In some cases, it is necessary to install cookies so that the browser does not forget your decision not to accept them.

In the case of Google Analytics cookies, this company stores cookies on servers located in the United States and is committed not to share them with third parties, except where necessary for the operation of the system or when the law requires such effect. According to Google, it does not store your IP address. Google Inc. is a company adhered to the Safe Harbor Agreement that ensures that all data transferred will be treated with a level of protection in accordance with European regulations. For more information about this, consult the corresponding policies.

For more information, you can consult the Guide on the use of Cookies published by the AEPD.

For any questions or queries about this cookie policy, do not hesitate to contact us through the contact section.